At Zebec Data Systems, the foundation of our organization begins with our advanced data center facility. Our data center is designed to provide a secure computing environment with advanced layers of redundancy and controls to service our clients. Choosing a managed services partner begins with their facilities, and at Zebec, we believe this sets us apart from our competition.

Security

Network Security

• Enterprise level managed firewalls
• Routine internal audits
• Constant monitoring of several indicators for security events
• Strict usage of principle of least privilege
• Heavy utilization of anti-virus solutions
• Usage of principle of defense in depth

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Physical Security

• The facility is manned 24x7x365
• Closed circuit cameras monitor and record the operational, administrative
  and perimeter areas
• The computer areas are protected by three independent sets of intrusion alarms
• Emergency response normally less than three minutes
• All access to the computer areas are monitored and logged
• Computer areas are biometrically accessed

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Environmental

Computer Room Air Conditioning (HVAC)

• Protected by N+1 AC Units
• HVAC is powered from the emergency power system (generator)
• The HVAC units are continuously monitored and logged
• The air is circulated and filtered approximately 3 times per minute.
• Where appropriate, "Hot Aisle/Cold Aisle" air distribution is employed
• Integrated smoke detectors and automatic shutdown

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Power Distribution

• No major power outage in the facility since 2000
• Protected by N+1 generators
• 30+ minutes of battery available
• Automatic transition to generator in less than 15 seconds with no client outage, spike or drop
• Critical power panels are continuously monitored and logged
• Dual power distribution from multiple PDUs to each rack
• Emergency power system tested weekly
• Redundant batteries on UPS and generators
• Onsite fuel for 3+ days or normal operation
• "Top Off" Contract for extended outages
• Power distributed beneath the floor, network cabling suspended in ceiling pathways

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Flexibility

Site Flexibility

• Zebec is staffed 24/7/365
• Authorized personnel can access their equipment at Zebec
  any time at no charge
• Vendor neutrality
• Multiple connectivity options available
• "Standard" service offerings (such as backup schedules) are open for modification
• Wide range of power options available (120, 220, 480 and 1, 2, 3 phase)
• Always willing to consider providing new services at clients request

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Monitoring

Server monitoring

• Basic system statistics for long-term trending
• Availability monitoring for automated alarms
• Proactive response to down events
• Service availability and automated recovery methods can be deployed
• Patch monitoring
• Anti-virus definition updates monitoring
• Specialized monitoring as requested by client

Network Monitoring

• Basic network statistics for long-term trending
• Proactive response to down circuit events

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Connectivity

Facility Connectivity

• Carrier neutral
• Two widely diverse paths contain multiple connections
• BGP routing maximizes continuous Internet availability
• Dual path network connections available to the server
• Wide varieties of connectivity options are available through our strategic partnerships with Level 3, AT&T, and Verizon Business. Technologies include Ethernet, POTs, T1, DSL and many others)
• High speed Internet and point to point available

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