ZEBEC Beats IKE

It's early Monday morning following Hurricane IKE's Saturday fury - What kind of customer emails do you think the president of a Houston based IT managed services company is reading? If you're John Feltham, president and CEO of ZEBEC, it was 30+ "Thank You's" and "At-A-Boy's" from his worldwide client base.

ZEBEC is a leading provider of managed hosting, collocation and IT outsourcing services with high level security. They service several thousands of accounts worldwide in multiple vertical industries, including Oil &Gas, Health Care, Capital Marketing and Banking. ZEBEC clients experienced completely UN-INTERRUPTED service throughout the storm and its aftermath. They had COMPLETE access to all their corporate data from wherever there was power and an internet connection. ZEBEC stationed "Ride Out" and "After Storm" teams in "round the clock" mode at their west Houston Data Center. Each of these teams has distinct skill sets and provided constant "live" contact for any client throughout the hurricane and during its immediate and long term aftermath.

This included a Houston based client whose IT department went down just before the storm and before they could process the company's 2,700 employee payroll. Through ZEBEC's "real time" backup, the company processed these transactions in mere hours after the storm passed. That's real life Business Continuance.

At the height of the hurricane's fury, an out of state acute care hospital was able to process its routine weekend maintenance functions right on schedule. How's that for "Business as usual"? If you're using your own diesel generated power to stay online consistently, at some point your tanks need topping off. When your prime supplier is unable to service you because of hurricane debris between their facility and yours, you simply call your second contracted suppliers to fill your tanks.. This happened on Monday afternoon, just two days after the storm and long before all but a few suppliers were back in service. That's called, "Advanced and Redundant Planning."

Finally, on Wednesday morning, when nearly 60% of Houston and surrounding areas were still without power, a major Houston based international energy publisher contacted ZEBEC. They had already called three ZEBEC competitors and received a no answer, a ridiculous price and a minimum activation date of two weeks. Working with ZEBEC personnel by fax, since the publication had no internet, contracts were negotiated and signed by mid afternoon. The publisher had their critical services online by 6 pm. This was all accomplished by ZEBEC's dedicated team of customer service professionals. It was also done in fewer HOURS than the competition had quoted DAYS to get them service.

If your company's operations went down because of Hurricane IKE; if your data backup was compromised by hurricane related events or its aftermath; or you just want to assure yourself it WONT happen to YOU during the next emergency, then contact ZEBEC today at 713-782-3480 or go to www.zebec.net

For further information on this release, please contact:
Hiett Ives
832-372-6900
hiettives@Showdynamics.com

7715 Southmeadow Dr.,
Houston, TX - 77071